Tatami Mat Damage in UR Apartments: Tenant Responsibility and Costs
Normal Wear and Tear vs. Damage
UR (Urban Renaissance Agency) distinguishes between normal wear-and-tear and tenant-caused damage for tatami mats. Routine aging of tatami – such as natural discoloration from sunlight, slight flattening of fibers, or gentle indentations from furniture – is considered normal use. The cost to refresh or replace tatami due to such ordinary wear is borne by UR (the landlord), not the tenant . For example, tatami mats naturally fade (turning from green to golden) and compress over time; this aging is expected and not chargeable to you as a tenant.
However, visible damage or excessive staining/soiling beyond normal use is treated as the tenant’s responsibility. UR’s guidelines (and Japanese national rental guidelines) say that any damage from negligence or accidents – like large stains from spilled drinks, mold from not cleaning up moisture, burn marks, or tears/rips caused by the occupant – falls under the tenant’s obligation to restore . In other words, if your tatami has a noticeable stain or a torn area, UR will consider this beyond normal wear, and you will likely be charged for the repair. The UR “Resident’s Handbook” (住まいのしおり) explicitly notes that tenants are responsible for fixing or renewing certain items, including tatami mats, if damaged . This means such damage is not considered normal wear – it’s treated as a repair stemming from your occupancy.
Summary: Fading or light wear = UR’s cost (normal wear-and-tear). Stains, rips, burns = Tenant’s cost (damage restoration). UR prides itself on clear rules about this division of responsibility, so there’s less gray area .
UR’s Policy on Tatami Repairs
In UR apartments, tatami mat surface replacement (called tatami “omote” replacement or 表替え) is generally considered a tenant maintenance item if needed due to wear during your stay . UR’s official support site states that replacing the tatami top cover (and the decorative border, ヘリ) is at the tenant’s expense in most cases . This usually comes into play at move-out if the tatami surface is stained or damaged. By contrast, if the tatami core (床) has deteriorated purely from age (for long-term residents), UR may schedule a full mat replacement at UR’s cost as part of long-term maintenance . In practice, UR will not charge you for tatami getting old or musty over many years – those are considered the landlord’s upkeep. But if you caused damage, you pay for the fix.
Notably, UR (being a national public housing agency) follows the spirit of the national rental “restoration to original state” guidelines. These guidelines, issued by the Ministry of Land, Infrastructure, Transport and Tourism, clarify that tenants should only pay for damage beyond normal use, while landlords cover ordinary wear . UR’s rental contracts often do not include automatic cleaning or replacement fees beyond normal wear, unless explicitly stated. (Some rental contracts in Japan have special clauses to deduct a set fee for tatami or sliding door re-covering, but UR’s default policy is to only charge for damage or exceptional cleaning .) In short, UR’s official policy is that standard aging of tatami is on them, but tenant-caused tatami damage is chargeable to the tenant.
Example: If a tatami mat simply faded and flattened after several years of use, UR would treat that as normal aging and cover the refresh costs. But if the mat has a large pet urine stain or a hole/tear from dragging furniture, UR would expect the tenant to bear the cost of fixing or replacing that mat .
Repair vs. Replacement – Process and Options
When a tatami mat is damaged, UR will choose either to repair it by replacing the surface layer or to do a full mat replacement, depending on the severity:
• Surface Re-covering (表替え): In many cases of stains or shallow wear, the tatami’s igusa (rush grass) surface can be replaced without changing the whole mat. The damaged mat is taken up and a new woven top layer is installed, usually along with new decorative edging. This restores appearance and function. UR often opts for this if the core (the straw/foam padding inside) is still sound. It’s a relatively quick fix and cheaper than replacing the entire mat . Minor tears or surface stains are typically resolved by re-covering the tatami. From the tenant perspective, this is still a “replacement” cost, but it’s limited to the mat’s top layer.
• Full Tatami Replacement: If the tatami base is compromised – for example, heavy water damage, deep saturation causing mold/rot, or a severe structural break – the entire mat unit will be replaced with a new one. This is less common unless the damage is extreme or the tatami is very old. UR has a program where very long-term tenants (who have lived in the unit for decades) are periodically offered full tatami replacements as needed due to natural deterioration . But for a one-time damage like a big spill that soaked through, they might swap out the whole mat if needed.
Importantly, tatami mats are modular, so repairs are usually handled per mat. If only one mat in the room is stained/torn, UR can work on that single mat independently. In some cases, if there’s a noticeable mismatch in color between a brand-new tatami and old ones, UR might decide to re-cover all mats in that room for the next tenant’s benefit – but you would only be charged for the mat(s) that were actually damaged due to your actions. The other mats’ refresh would fall under normal turnover maintenance (which UR covers as landlord) . There isn’t a concept of charging “half a mat” or a partial area; even a partial tear usually means re-covering the entire mat. So, a localized stain or rip on one tatami = that whole mat’s surface will be renewed (one piece), rather than charging for an entire room’s tatami unless multiple mats are all damaged.
Re-cover vs. Replace: For most move-outs, if tatami just have routine wear, UR may do an omote flipping or re-cover at their cost without charging the tenant. But for a mat with a big stain or tear, they will likely re-cover that mat and charge the tenant for it. Full replacement is only if necessary – for instance, a mat is so deeply damaged that a new cover won’t suffice.
How Charges are Calculated
Tatami repair costs are typically calculated per mat. Each tatami mat is a standard unit (roughly 0.88 x 1.76 m in Kanto, slightly different in Kansai), and pricing for fixes is usually quoted “per mat.” If one mat is damaged, one mat’s repair/replacement is charged. If, say, two mats were badly damaged (e.g. multiple stains or a flood affecting two adjacent mats), you’d be charged for two mats, and so on. UR does not charge by the entire room unless every mat needed replacement. They will assess each tatami during the move-out inspection. In your case (one stained/torn mat), you should expect a charge for one mat’s worth of work, not the whole 6-mat room. Even if UR decides to re-cover all mats for uniformity, by policy they should only bill you for the one that had the tenant-caused damage . (Any additional mats they refresh are considered normal landlord maintenance for the next tenant.)
Charges can depend on whether the tatami is simply re-covered or fully replaced: if only the facing (omote) is changed, the cost is lower than a brand new tatami. There may also be a difference in cost if the damage requires an urgent or special repair versus routine scheduling. But generally, UR uses standard fee schedules with contractors for tatami work, and the cost gets deducted from your security deposit or billed to you at move-out settlement.
Also, Japanese rental practice sometimes takes into account the age of the tatami (depreciation). Tatami mat surfaces are often considered to have a useful life of around 5–6 years in terms of appearance. If you lived in the apartment for many years, the tatami might be near end-of-life anyway, and UR might pro-rate the charge. For example, under many guidelines a tenant isn’t responsible for old tatami that have exceeded their lifespan . UR tends to be fair in this regard – if a tatami was already old or due for replacement, they won’t hit you with the full cost as if it were new. In one reported UR case, a tenant was charged only 50% of the tatami replacement cost because they had been living there long enough that the mats had depreciated . This means you might not pay full price for a very old tatami’s damage. However, if your tenancy was short and the tatami was nearly new when you stained it, you could be charged a higher proportion of the cost.
Key point: The standard method is a per-mat charge. There is no small patch repair for tatami – a damaged area means the whole top gets redone. So even a “partial” tear on one mat will likely incur the fee for one mat’s re-covering. UR will calculate the cost of one mat’s repair and usually deduct it from your deposit (UR requires a security deposit (shikikin) when you rent, which is typically one month’s rent; repair fees are taken from that during move-out settlement). If the cost exceeds your deposit, you’d be billed the difference, but tatami costs for one mat generally are within a one-month deposit range.
Typical Costs for Tatami Mat Repair/Replacement
The approximate cost to repair or replace a single tatami mat in a UR apartment can vary, but here are some ballpark figures:
• Replacing the tatami facing (omote) only: roughly ¥5,000 to ¥7,000 per mat in many cases . This involves putting new woven straw on the existing core. UR’s contractors might charge around this range per mat for a basic grade tatami omote. (Higher-grade rush or special coloring could cost more, but UR standard mats are basic.) Some tenants mention figures around ¥4,000–¥6,000 for a simple re-cover as well.
• Full tatami mat replacement: roughly ¥8,000 to ¥12,000 (or more) per mat . This means a brand new tatami (new core and covering). The cost depends on the size/type of mat and region – for example, a 6-jo room (six mats) might cost on the order of ¥50,000–¥70,000 to refloor entirely. Per mat, around ¥10,000 is a common estimate for standard mats . In one forum, people noted prices like “8,000–12,000 yen per mat, depending on if just the top or the whole thing” .
• Edge (heri) replacement: If just the cloth edge is torn but the straw surface is fine (this is less common as a standalone issue), it’s very cheap to fix. However, edges are usually replaced as part of re-covering. UR’s repair list also includes tatami border (縁) replacement as a tenant’s responsibility if needed , but the cost for that alone would be minor (likely a few hundred yen per mat) and usually rolled into the re-cover job.
For one stained and torn tatami, it’s most likely UR will do a 表替え (surface renewal). You could expect on the order of ¥5,000–¥10,000 deduction from your deposit for that one mat, based on typical rates . Actual charges can vary: one UR tenant who had several minor damages (including tatami stains) was billed about ¥40,000 in total for multiple items, of which a portion was for tatami . Another case: a tenant in a UR apartment for 8 years with a fusuma tear and tatami stain was initially billed over ¥40,000, which they felt was high, noting that small tatami tears or stains might normally only incur modest fees especially after long occupancy . These anecdotes suggest costs per mat in the low five-figures (yen).
To give a concrete idea, UR’s own examples and tenant reports indicate: replacing all tatami in a standard 6-mat room can cost around ¥60,000 (roughly ¥10k × 6 mats), but if only one mat is chargeable to you, it would be about ¥10k or less . Another source confirms tatami surface replacement costs in Japan range between ¥8,000 and ¥14,000 per mat depending on quality , which aligns with the above. So for a single mat you’re looking at that range. Since your damage is isolated to one area, you should not be charged for an entire room’s worth – just that one unit.
What to Expect at Move-Out
When you move out, UR will do a joint inspection (typically you or a representative attends) to assess any damage. Tatami mats will be checked. A small stain or tear will be noted, and UR will usually already have standard charges set for a mat re-cover. They will likely inform you that the mat will be replaced or re-covered and the cost will be deducted from your deposit. UR is known to have a relatively transparent fee structure, often referencing the “住まいのしおり” guidelines that explain what tenants pay for. In those guidelines (available in Japanese, and sometimes an English version), it’s stated that “servicing and repairs to the tatami facing… will be done at the tenant’s expense” in cases of damage . Conversely, it also notes that any restoration due solely to aging or long-term use is on UR . UR’s materials emphasize that this policy is consistent across all their properties.
During the move-out process, you’ll receive a breakdown of charges (in Japanese, but you can request explanations in English). Tatami charges are usually listed per mat. For example, a move-out bill might say “畳表替え×1枚 – ¥X,XXX”. If the mat was fairly new, you might see the full rate; if it was older, sometimes a depreciation or “service year” discount is applied (e.g., 50% charge if it exceeded half its lifespan) . UR will then subtract that amount from your security deposit. If any deposit remains, they refund it to you (typically a few weeks after move-out). If charges exceed the deposit, you’d need to pay the extra (but with one tatami, in a UR apartment, your one-month deposit usually covers it).
Documentation and Regional Variations
Documentation: UR provides a booklet called “住まいのしおり” (Housing Guide/Residents’ Handbook) to every tenant (usually in Japanese; some regions or university tie-up programs have English translations). This handbook outlines maintenance responsibilities and move-out restoration guidelines. It clearly lists tatami omote replacement as a tenant’s responsibility during tenancy and possibly at move-out if due . It also references the national Restoration Guidelines which indicate landlords cover normal wear . You can find these guidelines on UR’s website (Japanese) and some summaries in English on UR or related sites. For instance, Kyoto University’s housing support guide (for UR apartments rented to international students) states plainly that “the tenant is responsible for repairing and renewing tatami” if damaged . UR’s own website articles (UR暮らしのカレッジ) have sections explaining with examples what counts as tenant damage (they cite spilled liquids causing tatami discoloration as tenant-borne) vs. natural fadings (landlord-borne) . These resources reinforce that a stain or tear is chargeable to the tenant. It’s a good idea to refer to your copy of 住まいのしおり, which likely has a section on 畳 (tatami) care and mentions that any replacement of the tatami surface needed due to your actions will be at your cost.
Regional or Apartment-Type Variations: UR is a national agency with standardized policies, so the rules about tatami damage responsibility do not significantly change by region. Whether you’re in a UR apartment in Tokyo, Osaka, or elsewhere, the fundamental guideline is the same – normal tatami wear is on UR, extra damage is on the tenant. The cost of the work might vary slightly depending on local contractor rates (for example, tatami work could be a bit pricier in metro Tokyo than in a rural area, or the exact size of tatami – e.g., in Kyoto, mats are slightly larger – could make a small difference in price). But any such differences are minor. UR’s charge schedules are fairly uniform, and they regularly update them to reflect current market costs. There might also be slight differences in older UR contracts versus newer ones: older contracts sometimes had a clause that explicitly made tenants pay for tatami re-cover upon leaving regardless of damage (a kind of fixed cleaning charge), but modern UR contracts (especially after 2020’s legal reforms) have aligned with the no-charge-for-wear principle . It’s worth noting that other public housing organizations (like some prefectural or city housing bureaus) do require all tatami to be re-covered at tenant’s expense on move-out, but UR no longer uniformly does that – UR only charges if it’s beyond normal wear . This is a tenant-friendly aspect of UR.
Apartment type: Most standard UR units have tatami in at least one room (washitsu). Some newer or renovated UR units might use faux-tatami or flooring instead; in those cases, the concept is similar – e.g., flooring damage beyond normal scratch will be charged. If you happen to be in a special UR unit type (like UR “DIY” units or pet-friendly units), there might be slight differences in restoration rules (for instance, UR-DIY units waive some restoration requirements for changes you made yourself). But for tatami specifically, there’s no special exemption: a damaged tatami in a UR-DIY unit would still need repair, unless you replaced it yourself with something (in which case you’d have to put back tatami or whatever was originally there when you leave). So by and large, no matter the UR apartment, tatami follows the same rule: you break it, you pay for it; if it just wore out, you don’t.
Bottom Line for Your Situation
With one tatami mat stained and torn, UR will treat that as tenant-caused damage, not normal wear. You should anticipate a charge for repairing that mat when you move out. Typically this means they will re-cover the tatami (replace the top layer) and possibly the border. The cost for one mat’s re-covering is on the order of a few thousand yen (likely somewhere around ¥5,000–¥10,000) , which will be deducted from your deposit. UR will calculate it per mat – since only one mat is affected, you pay for one. They won’t bill you for the other mats in the room if those are just normally worn (those will be considered UR’s responsibility to refresh for the next tenant) . If the damage is extreme and requires a brand new mat, the cost might be a bit higher (up to ~¥10k+), but again just for that one piece .
When you receive the move-out explanation, it might list the item as “畳表替え (tatami omote replacement)” or “畳交換 1枚 (tatami replacement – 1 piece)”. That line item is what you’re paying for. Everything else regarding tatami in a normal state (sun-faded, etc.) will be covered by UR. If you have any doubt, you can refer to UR’s guidelines or even point out the national standard that ordinary tatami wear is not chargeable – but in your case, since there is actual damage, the charge is considered justified by those same guidelines .
To summarize your responsibility clearly: You, as the tenant, are responsible for the cost of fixing a stained or torn tatami mat. UR will likely arrange the repair (you typically should not try to fix it yourself, especially not by patching, as UR uses their contractors to maintain consistency). The charge for that repair will be deducted from your deposit when you move out. It’s generally a per-mat charge and not exorbitant for one mat. Expect roughly one mat’s replacement cost (several thousand yen). UR will cover any other normal aging in the room. Make sure to check the move-out statement they give; it will itemize the tatami cost.
For further reading, UR provides information (in Japanese) on their website and in brochures about 退去時費用 (move-out costs). They note examples: “spilling a drink and causing mold or discoloration on the floor (tatami)… – tenant bears cost” versus “sun-fading of tatami – landlord bears cost” . These align exactly with how your case will be handled. In essence, a stain or tear is beyond normal use, so it’s chargeable. The Urban Renaissance Agency’s clarity on this topic is consistent nationwide, so you can feel assured that you know what you’ll owe. And if you need the exact policy wording, you can refer to the 住まいのしおり or UR’s official FAQ, which states: “畳表の表替えにつきましては、お客様負担となります” – “as for tatami surface replacement, it will be at the customer’s expense” .
These UR guidelines examples (in Japanese) illustrate that tenant negligence (spills, scratches) leads to tenant charges, whereas natural wear (sunfade, aging) does not.
UR support site (Japanese) – Confirms that tatami surface replacement cost is borne by the tenant, while replacement of the core due to long-term deterioration is handled by UR.
UR “Restoration” article – Emphasizes that any restoration for “ordinary use” deterioration is covered by UR, highlighting UR’s policy that tenants are not charged for normal wear, only for damage from intention or negligence.
Kyoto Univ. UR Guide (English) – States that “the tenant is responsible for repairing and renewing tatami… with the tenant’s cost.” This reflects the general rule that tatami damage repair is a tenant’s duty.
Reddit thread (Tatami cost) – Discusses tatami pricing, noting ¥5,000–¥10,000 per mat as a typical range for replacement or re-cover. This gives a sense of the cost you might face for one mat.
Reddit comment referencing guidelines – Points out that tatami are normally considered consumable (owner’s responsibility) except when stained or burned by the tenant, aligning with UR’s practice of charging only for tenant-caused issues. This implies that if not for the stain/tear, you wouldn’t pay – but since there is one, a charge is justified under the rules.