I want to share my experience with Abound by Indiatimes, hoping it can help others avoid the financial and emotional stress I’ve been through. If you’re considering using this app to transfer money from the US to India, please read carefully.
My Experience
- I transferred money using Abound by Indiatimes because their conversion charges were attractive and the marketing sounded promising.
- It’s now over 30 days since my transfer. The money is neither delivered nor refunded.
- I have tried emailing, calling, and messaging Abound’s support—not a single meaningful response. Most messages go unanswered, and when they do reply, it’s with vague assurances that lead nowhere.
- I also reached out via their social channels (LinkedIn, X, Instagram), but was ignored everywhere. It feels like the company is actively avoiding its users.
With each passing week, I’m increasingly convinced that I have fallen victim to a scam. They lure people in with good rates, but there is no customer support, no accountability, and (in my case) no money delivered.
Other User Experiences
While searching for help, I found many people with similar—or even worse—stories:
| Complaint | Real User Feedback Excerpts |
|---|---|
| Money Stuck for Weeks/Months | “It’s been over a month. No response. No refund. Totally unprofessional.” |
| No Customer Support | “Their customer service is non-existent. They don’t pick up or reply to queries.” |
| Scam & Fraud Warnings | “Abound is a scam. Takes your money and disappears. Please beware!” |
| False Promises on Speed | “They promised two days, it’s now three weeks and nothing.” |
| Funds Sent via Random Third-Parties | “Money wasn’t sent from Abound, but from a random Indian individual. Tax issue!” |
Some users did report that their first transfer worked smoothly, often in small amounts—but subsequent (larger) transactions got stuck, leaving them stranded and stressed.
Patterns & Risks
- Legal Disputes: The company has acknowledged problems with their banking partners since May 2024, causing transfers to be delayed or blocked for many.
- Unresponsive Support: Users rarely get useful replies, and social media channels are now filled with unanswered complaints.
- Funds in Limbo: There are dozens of stories about money being withdrawn from US accounts, but recipients in India not getting credited for weeks or months.
My Recommendation
After my experience—and many others that are similar—I strongly discourage using Abound by Indiatimes for money transfers. Their attractive rates are meaningless if your money is trapped, and there is no effective support or accountability.
If you are a victim like me:
- Document everything: save all emails, screenshots, and transaction IDs.
- Report to authorities: file complaints with your bank, consumer protection agencies in both the US and India, and financial regulators.
- Connect with other victims: find support groups or forums where collective complaints might have more impact.
Bottom Line:
Abound by Indiatimes looked like a good option, but in my experience—and judging by numerous community reviews—it is highly risky, unreliable, and potentially a scam platform.