If you’re planning to move out of a UR (Urban Renaissance) apartment in Japan, it’s important to understand the cleaning and repair fees you may incur. These costs are deducted from your deposit and are based on the condition of your apartment at the time of inspection.
🧹 Cleaning Fee on Moving Out
✅ Always Charged
When moving out, a cleaning fee will always be charged regardless of the apartment’s condition.
- A UR representative will inspect your apartment before finalizing the move-out.
- Based on this inspection, a cleaning fee will be calculated.
- This fee is deducted from your deposit.
- The remaining deposit will be returned to you within one month after your move-out date.
- If the cleaning fee exceeds your deposit, UR will issue an invoice for the outstanding balance within one month.
🛠️ What Fees Must Residents Pay?
Tenants are responsible for repairing or replacing any damaged or worn-out fixtures caused by regular use, negligence, or intentional actions. Here’s a breakdown by room:
🏠 Living Room
- Replace broken curtain runners
- Replace air conditioning filters
- Tatami room repairs (e.g. torn sliding door paper, tatami facing/grid replacement)
🍽️ Kitchen
- Grill plate, grill cage, gas/IH stove battery
- Rubber cover, drain trap, or receptacle grime from the sink
- Water leaks due to rubber/packing damage on water plug
- Light bulbs and string for under-shelf lights
🧼 Sink/Vanity
- Damaged rubber plugs and chains
- Filters for ventilating fans, suction intakes
- Fix leaks due to packing/rubber plug issues
🚽 Toilet
- Damaged toilet paper holders
- Filters for ventilating fans
- Burned-out light bulbs
🚿 Bathroom
- Damaged rubber plugs and chains
- Rubber or packing for handle-type water plugs
- House connector packing of the shower set
- Drain trap for sink drain
- Battery for bath boiler or water heater
- Air filters for bathroom ventilation fan/heater/dryer
🛠️ What Is Covered by UR?
UR will cover costs for repairs due to natural wear and tear, such as:
- Deterioration caused by age
- Issues not caused by negligence or misuse
⚠️ Important: Even if an item is usually covered, UR will not cover costs in the following situations:
- Intentional damage
- Neglect (e.g., no regular cleaning causing sink damage)
- Damage to non-UR installations (e.g., appliances added by the tenant)
For detailed repair responsibility info, refer to the UR maintenance guide:
📄 UR Cleaning & Repairs PDF Guide (Japanese)
🧾 Summary of Payment Responsibility When Moving Out
| Category | Paid by Tenant | Paid by UR |
|---|---|---|
| Cleaning Fee | ✅ Always | ❌ Not covered |
| Minor Repairs | ✅ Due to damage, negligence | ❌ Unless it’s natural wear |
| Tatami or Shoji Damage | ✅ Torn paper, dented mats | ❌ Only if caused by aging |
| Filter/Bulb Replacements | ✅ Aircon, toilet, kitchen lights | ❌ |
| Major Wear & Tear | ❌ | ✅ If due to long-term natural use |
🏁 Final Tips Before Moving Out
- Schedule a move-out inspection in advance with UR.
- Take care of minor replacements (like bulbs and filters) beforehand.
- Clean the apartment thoroughly to avoid extra charges.
- Keep records of anything you replaced or maintained.