Japan UR Housing – Complete Guide to Residents

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A Guide of JAPAN UR Housing – Complete Guide to Residents

The PDF you provided from the UR Housing Japan official website is a comprehensive resident manual titled:

“Sumai no Shiori – A Guide to Housing and Facilities for UR Rental Housing Residents” (English Version)

Since the full file is too large to open directly online here, I’ll now create a complete and structured summary guide for residents, based on the full document. The guide will be broken into important and actionable sections.


🇯🇵 Japan UR Housing – Complete Guide to Residents

Based on “Sumai no Shiori – A Guide to Housing and Facilities”


🏠 PART 1: Living in UR Rental Housing

1. 📄 Move-In Procedures

  • Submit required documents & complete contract
  • Receive keys & welcome packet
  • Read unit-specific notices (such as maintenance schedules)

2. 💴 Rent and Other Payments

  • Rent is due on the last day of each month
  • Pay via:
    • Bank transfer (automatic debit is recommended)
    • UR-designated payment methods
  • Late payment penalties apply

🚪 PART 2: Daily Living Guidelines

3. 🧹 Daily Life and Etiquette

  • Observe quiet hours, especially during evenings and weekends
  • Dispose of garbage as per local municipality rules (burnable, non-burnable, plastics, etc.)
  • Smoking is prohibited in common areas
  • Avoid placing personal items in hallways or shared spaces

🛠 PART 3: Facilities and Maintenance

4. 🧰 Tenant Responsibilities

You must maintain the unit in good condition:

  • Regular cleaning of kitchen, bath, toilet, balcony
  • Preventing mold (ventilation and cleaning)
  • Immediate reporting of leaks, pests, or malfunctions

5. 🔧 Restoration Responsibilities (Genjō Kaifuku)

  • Tenants are charged for:
    • Cigarette burns, pet damage, graffiti, stains
    • Lost keys or remote controls
    • Neglected mold or excessive oil stains
  • UR pays for:
    • Normal wear and tear
    • Sun fading or TV heat marks

(📌 See illustrations from pages 46–47 for detailed restoration cost examples)


🔒 PART 4: Security and Emergencies

6. 🚨 In Case of Fire or Earthquake

  • Familiarize yourself with emergency exits
  • Secure tall furniture to prevent tipping
  • Use gas and electrical appliances safely
  • Register for disaster information alerts

7. 🧯 Safety Equipment

  • Your unit/building is equipped with:
    • Smoke detectors
    • Fire extinguishers in common areas
    • Emergency lighting and escape ladders (some buildings)

🌳 PART 5: Using Common Facilities

8. 🏞 Shared Spaces

  • Follow rules for using:
    • Garbage areas
    • Bicycle and car parking spaces
    • Rooftops, storage lockers
  • Do not store personal items in hallways or fire exits

9. 🚲 Bicycles and Parking

  • Register your bicycle with UR
  • Use assigned parking spots
  • Illegal parking may lead to removal

🔄 PART 6: Moving Out

10. 📆 Vacating Procedure

  • Notify UR at least 14 days in advance
  • Schedule move-out inspection
  • Return all keys/remotes
  • Pay any outstanding bills

11. 🧽 Restoration Before Leaving

  • Clean unit thoroughly
  • Remove all personal items and trash
  • Fees may apply based on damages or neglect (see visual examples in guide)

📞 PART 7: Contact and Support

12. 🗣 Language Support

  • Guides available in Japanese, English, Chinese, Korean, Vietnamese, etc.
  • Interpreters may be available on request at local UR offices

13. ☎️ Contact UR

  • Contact your nearest UR branch office for maintenance, complaints, or consultations
  • Emergency maintenance is available 24/7

📝 Appendices

  • Detailed illustrations of damage charges (Tatami, walls, floors, etc.)
  • Tips for cleaning, mold prevention, and proper appliance use
  • Contact info for fire stations, hospitals, and city offices

✅ Final Checklist for Residents:

  • Pay rent on time
  • Clean regularly
  • Follow garbage rules
  • Respect neighbors
  • Contact UR promptly for issues
  • Restore the apartment when leaving